Technical Account Manager

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Technical Account Manager

Confidential
2 - 4 Years
USD 40,000 - 45,000 Per Annum
Toronto, Ontario, Canada
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Job Description

We are looking for a dedicated and technically adept project manager to lead our team of tech gurus in providing a done-for-you service for software management, mainly CRM and scheduling automation, for online entrepreneurs, coaches and consultants. As our business expands to serve the ever-growing digital world, we are looking for a team member to lead the account management, project management, and programming functions.

As a dedicated account manager, you will be our clients main point of contact via Slack. You’ll be responsible for communicating with clients, holding weekly calls with them, gathering details for requests, and ensuring that they are confident in the execution and implementation of their project requests. As a technical project manager, you will delegate tasks across a team of technicians and project coordinators as well as execute on project tasks requiring programming. As a leader on the project team, you will work closely with the CEO to ensure that your impact is in alignment with the company vision and benefits the team and clients

The ideal candidate has a breadth of front end and back end programming knowledge, an inquisitive and collaborative style of working on a team, and a drive for delivering top-tier results to our clients, all while making an impact on our team and across the business.

We are a small but impactful team of focused individuals with high standards. We are looking for someone sharp and eager to learn who can jump in and pick up on our processes and then apply what they learn to grow with our team. We’re truly looking for someone who wants to GROW and be with us long-term.

Some of the perks:
Impact: Our business is small but we have an indelible and immeasurable effect on the world economy by helping businesses grow, their clients succeed, and their team members thrive
Growth: Everyone in our company is provided ongoing opportunities for training, learning, growth and more, both personally and professionally
Opportunity: We’re growing quickly, and the right person in this role will grow and evolve with the business long term
Team: Work alongside a team of driven and focused high achievers to create exponential change together

Responsibilities:
Account Management: Communicate directly with clients to maintain an established partnership for the collaboration on all technical projects
Technical Build Out: Use Zapier and/or Integromat to create integrations and use REST APIs to create custom solutions when needed
Leadership: Work closely with the CEO to execute on strategic vision and communicate that into actionable tasks for the rest of the team

Must Have:
Experience in a technical environment
Basic HTML and JS is a plus
Experience working with DNS and servers is a plus
Great communication and account management skills
Willingness to lead a team and collaborate with team members

If you’re a great fit for everything above and just thinking about being in this job gets you excited, apply today! https://rcty.co/3c0rS3u

Job Details

Industry: IT - Software / Software Services

Function: ERP / CRM

Employment Type: Full-Time

Skills: CRM Email Marketing Automation Testing Aeronautical Engineer Accounts Manager Project Coordinator Javascript



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